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Booking- & cancellation terms

Booking- & cancellation terms

Booking / reservation
As soon as a room has been booked and the reservation has been confirmed by the hotel, a guest accommodation agreement is effected. An accommodation contract can be concluded verbally or in writing.
 
Cancellation policy

Sounds unpleasant and is unpleasant. For all! Too bad if a room stays empty, while other guests would have been glad to book it. Our request: please inform as in time in case you have to cancel, preferably in writing!

In case of cancellations up to 35 days before arrival, no costs are charged. For short-term cancellations, costs are charged as listed below (unless you can prove that no or only minor damage occurred):

34th - 28th  day before day of arrival:  50% of the total reservation sum
27th - 15th day before day of arrival:  60% of the total reservation sum
14th - 7th day before day of arrival:  70% of the total reservation sum


From the 6th day before arrival and in case of no-show, 80% of the total reservation sum will be charged! For travel agencies and for bookings of 2 or more accommodations, cancellation claims are dealt with in accordance with the law and jurisdiction. We recommend you to take out a cancellation insurance!

In case of late arrival or early departure, the room price minus 20% is charged!

 

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