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General information

General information

  • Check in
    Your room is available from 14:00 pm. In case you will not be able to join dinner on the day of arrival (between 18:30 - 20:00 pm), please inform us before 20:00 pm!
     
  • Check out
    We kindly request you to leave your room before 11:00 am on the day of departure.
     
  • Elevator
    There are 4 elevators available in our hotel.
     
  • Payment
    Your afternoon coffee, your drinks at the bar, beauty treatments etc. can be booked on your »room bill« during your stay in our hotel and paid when checking out , together with the rest of the bill. (We accept: cash and EC debit cards and Visacard and Mastercard. You will daily receive a proof of your consumptions etc. in the restaurant.
      
  • Bathrobes
    Bathrobes and slippers are available in your room for the duration of your stay.
     
  • Visitors
    In consultation with us you can invite friends in Alpenhotel Zechmeisterlehen. We charge € 15,00 for a breakfast and € 23,00 for a dinner, for use of the saunas, outdoor pools, natural bathing lake and indoor pool including bathrobes and towels € 30,00. Changing rooms and lockers are available. Prices per person.
     
  • Bike rental
    Free bike rental for our guests, we have trekking-, cross- and mountain bikes available free of charge.
    Mevelo e-bikes rental at a charge.
     
  • Hairdresser
    Our hair salon is situated on the 3rd floor. Appointments can be made at the hotel reception.
     
  • Garage
    For every room we offer a free parking place in the underground car park.
     
  • Golf club
    We are partner hotel of the Berchtesgaden Golf Club. Our guests receive 30% discount on the current Greenfee price, as well as 10% disount on all offers of the golf school.
     
  • Hotel doors
    With your room keycard you can open all hotel doors after 23:00 pm.
     
  • Dogs
    For your quadruped friend we charge € 19,00 per day (without feed). 
    Please understand, that dogs are not allowed in the restaurant.
     
  • More about the included servies / facilities...

 

  • Children’s rates
    Children’s rates when staying in the parents' room with 2 100% paying adults:
     
    0 - 2 years old 3 - 8 years old 9 - 14 years old 15 - 17 years old
    0% (free) 40% 50% 60%
    of the current »price per person« for the parents, with breakfast or spoiling half board.

 

  • Kids' playroom
    situated in the basement.
     
  • Kids' playground
     
  • Bank details
    Sparkasse Berchtesgadener Land
    IBAN: DE55 7105 0000 0000 6894 14
    SWIFT: (BIC) BYLADEM 1BGL
     
  • Cosmetics
    Cosmetic treatments take place in our Wellvital-Residenz. Personal appointments or by telephone (internal: 219, from outside: + 49 (0)8652/945219).
     
  • Spa doctor
    Our spa doctor is Dr. Weber
     
  • Tourist tax
    The tourist tax will be charged separately. You will receive a guest card from us. On presentation of this card you will receive discounts on the entrance fee of many facilities. With this card public transport with ÖPNV is mostly free as well.
     
  • Massages
    Massages take place in our Wellvital-Residenz. Personal appointments or by phone (internal 219, from outside + 49 (0)8652/945219).
     
  • Natural bathing lake
    Our natural bathing lake is suitable for swimmers only, because the water is approx. 3 meters deep. Please do not let your children swim in the bathing lake without supervision.  Please not, that diving into the bathing lake after a sauna visit – in very cold temperatures – can cause a cold shock. The use of the natural swimming pond ist on the own responsibility of our guests. A cold shock can lead to cardiac arrest.
     
  • Pool
    * Indoor pool: 12 x 6 meters, 29°C, year-round
    * 1. Outdoor pool: 15 x 6 meters (ca. 28° C), from May to October
    * 2. Outdoor pool with Jacuzzi seats, 34°C, year-round
    * 3. Outdoor pool, Outdoor pool, a relaxing brine pool with underwater beds, 33°C year-round, next to our natural bathing lake
       Opening hours:  07:00 am to 20:00 pm.
     
  • Parking
    There are sufficient free parking places available for our guests.
    We recommend our free underground parking or our carport.
     
  • Prices
    Our hotel prices are per person per day and include the use of the bathing- and sauna area, (underground) parking and VAT.
     
  • Sauna complex
    In our new sauna complex you will find 6 different saunas, relax rooms, ice fountains, several waterbeds, warm beds, foot-baths, relax meadow with view over the natural bathing lake. The saunas are heated from 13:00 to 19:30 pm.
     
  • Rest- and relax rooms
    Throughout the resort several water beds, comfortable couches and hot stone beds are available for you at all times. Right by the natural bathing lake you find your relax meadow with deckchairs and a wonderful view of the pond and the mountains.
     
  • New Year's Eve
    For the New Year's Eve party we charge a supplement of € 60,00 per person
     
  • Cancellation policy
    Sounds unpleasant and is unpleasant. For all! Too bad if a room stays empty, while other guests would have been glad to book it. Our request: please inform us in time in case you have to cancel, preferably in writing! In case of cancellations up to 35 days before arrival, no costs are charged. For short-term cancellations, costs are charged as listed below unless you can prove that no or only minor damage occurred:
     
    34th - 28th  day before day of arrival: 50% of the total reservation sum
     27th - 15th day before day of arrival: 60% of the total reservation sum
    14th - 7th day before day of arrival: 70% of the total reservation sum
     From the 6th day before arrival and in case of no-show: 80% of the total reservation sum

     
    Unless you prove that no or minor damage has occurred.
     
    For travel agencies and for bookings of 2 or more accommodations, cancellation claims are dealt with in accordance with the law and jurisdiction. Bookings with arrival between December 19th and 31st cannot be cancelled free of charge.  The above mentioned incremental charges do not apply for this period. For this period cancellation charges according to law and justice are exercised. In case of later arrival or earlier departure, 80% of the day prices will be charged for each day the room will not be occupied. We recommend you to take out a cancellation insurance!


     

     

    » to cancellation insurance«
     

  • Restaurant
    Our service staff books you a table in the restaurant!

    · Breakfast
    From 7:.30 to 10:30 am. When the weather is nice, you can enjoy breakfast on our sun terrace as well. 

    · Dinner
    In our restaurant you can enjoy a 4-course menu as part of your excellent half board reservation. It starts with a rich raw and cooked salad buffet, followed by a soup. We offer 3 main courses and several desserts to choose from. Additionally a lunch buffet with light dishes and fresh salads for the small appetite between times from 12:30 to 15:30 pm and fresh homemade cakes from 13:30 to 17:00 pm in our bistro are included. We do not refund meals that are not used. B&B guests can always enjoy an »à la carte« dinner in our restaurant. Dinner orders possible between 18:30 and 20:00 pm.
     
  • Wellvital-Residenz
    The well-being oasis for relaxed wellness hours (internal phone number 219, from outside +49 (0)8652/945219).
     
  • W-LAN Hot Spot
    Ask our reception staff for your free Wi-Fi login.