Arrival
Your room will be available from 2:30 p.m. If you are unable to arrive in time for dinner on the day of arrival, which is served between 6:30 p.m. and 8:00 p.m., please let us know before 8:00 p.m.

Bank Details
Sparkasse Berchtesgadener Land
IBAN: DE55 7105 0000 0000 6894 14
SWIFT/BIC: BYLADEM1BGL

Beauty Treatments
Beauty treatments take place in our Wellvital Residence. Appointments can be made in person or by telephone: From your hotel room: extension 219
From outside the hotel: +49 (0)8652 945219

Bicycle Rental (April to November)
Trekking bikes and mountain bikes are available to our guests free of charge.

Booking and Cancellation Terms
Here you will find our Booking and Cancellation Terms.

Children’s Playroom
The children’s playroom is located on the lower ground floor.

Children’s Rates

Children sharing their parents’ room with two full-paying adults receive the following rates:

0 – 2 years old	3 – 8 years old	9 – 14 years old	15 – 17 years
20%	40%	50%	60%
from the respective >>per person price<< of the parents for bed & breakfast or pampering full board, depending on the booked service.

The rates apply to the respective >>per-person rate<< of the parents for accommodation with breakfast or our Verwöhnpension meal package.

Departure
We kindly ask you to vacate your room by 11:00 a.m. If the room is not vacated by this time or is returned late, we reserve the right to apply an additional charge.

Dogs
We charge €31.00 per day for your four-legged companion, excluding food. A dog blanket is provided by the hotel.
Please understand that dogs are not permitted in the restaurant area.

Elevators
There are six elevators available throughout the hotel.

Garage
We provide one complimentary underground parking space for each room.

Golf Club
We are a partner hotel of Golfclub Berchtesgaden.
Our guests receive a 30% discount on the applicable green fees and a 10% discount on all offers provided by the golf school.

Hotel Entrances
Your room key card provides access to all hotel entrance doors after 11:00 p.m.

Included Services
Find out more…

Massages
Massages take place in our Wellvital Residence.
Appointments can be made in person or by telephone: From your hotel room: extension 219
From outside the hotel: +49 (0)8652 945219

Natural Swimming Lake
Our natural swimming lake is intended exclusively for swimmers, as the water is up to approximately 3 metres deep.
Please do not allow children to swim in the lake unsupervised.
Please also be aware that entering the lake after using the sauna may cause cold-water shock, particularly when the water temperature is very low.
Guests use the natural swimming lake at their own responsibility. Cold-water shock can lead to cardiac arrest.

New Year’s Eve
For our special New Year’s Eve programme, we charge an additional €118.00 per person.

Parking
Ample complimentary parking is available for our guests.
We recommend using our complimentary underground car park.

Payment
Afternoon coffee, drinks at the bar, beauty treatments and other additional services may be charged to your room account during your stay and paid together with your final bill at check-out.
We accept cash, and payments by Visa, Mastercard, and Girocard.

A record of the drinks and other services charged to your room is available from the restaurant.

Pools

• Indoor pool: 12 x 6 metres, 29°C, open all year round, opening hours: 7:00 a.m. to 8:00 p.m.
• Outdoor pool 1: 22 x 6.6 metres plus 6 x 5 metres, 31°C in summer and 32°C in winter, open all year round, opening hours: 7:00 a.m. to 7:00 p.m.
• Outdoor pool 2: Outdoor pool with Jacuzzi loungers, 34°C, open all year round, opening hours: 7:00 a.m. to 8:00 p.m.
• Outdoor pool 3: Saltwater relaxation pool with underwater loungers, 33°C, open all year round, opening hours: 7:00 a.m. to 8:00 p.m., located next to our natural swimming lake.

Prices
Our hotel rates include VAT, are quoted per person per day and include use of our pool and sauna facilities as well as one underground parking space for your vehicle.
We kindly ask for your understanding that minimum-stay requirements apply on certain dates.
During school holiday periods and from June to October, family rooms and family suites are charged on the basis of a minimum occupancy of three persons.

Relaxation Areas
Throughout the hotel grounds, a variety of waterbeds, relaxation loungers and heated stone loungers are available for our guests to use.
Directly beside the natural swimming lake, you will find our Ruhealm relaxation area with additional loungers and views across the lake and towards the mountains.

Restaurant
Our service team will reserve your table in the restaurant for you.

• Vitality Breakfast Buffet
  Served from 7:30 a.m. to 10:30 a.m. in our panoramic restaurant or on our sun terrace, providing the perfect start to your day.
  Enjoy cappuccino or latte, a selection of coffee specialities, teas from around the world, milk and hot chocolate, natural fruit juices, freshly squeezed orange juice, savoury specialities from the Berchtesgadener Land region, fresh fruit, wholesome foods and much more.
• Afternoon Buffet
  From 12:30 p.m. to 3:30 p.m., our casual self-service afternoon buffet is available in our daytime bistro. For a light bite between meals, choose from a selection of light dishes and crisp salads.
• Afternoon Cakes
  From 1:30 p.m. to 5:00 p.m., enjoy a selection of freshly baked cakes.
• Four-Course Gourmet Dinner
  Our four-course evening menu is served from 6:30 p.m. to 8:00 p.m. in our restaurant or on our sun terrace.
  Your meal begins with wonderfully fresh salads and herbs, homemade dressings and a selection of delicious balsamic vinegars and fine oils, followed by your choice of menu.
  Our regular themed buffets, including Heurigen-style, barbecue, fish, cheese and delicious dessert buffets, are particularly popular with our guests.
  Culinary services or meals that are not used are neither refundable nor credited against other services.

Sauna Area
Our new sauna area features six different saunas, relaxation rooms, an ice fountain, various waterbeds, heated loungers, foot baths and our Ruhealm relaxation area with unobstructed views across the natural swimming lake.
The saunas are heated from 12:30 p.m. to 7:30 p.m.

Tourist Tax
The tourist tax is charged separately and paid to the local tourism authority.
You will receive a guest card from us. Presenting this card entitles you to discounts at many local attractions. A large proportion of local public transport, including many bus routes, can also be used free of charge.

Vouchers
Please present any vouchers upon arrival.

Wellvital Residence
Our wellness oasis is the ideal place for restful hours of relaxation and well-being.
Telephone: From your hotel room: extension 219
From outside the hotel: +49 (0)8652 945219

Wi-Fi
Complimentary Wi-Fi is available throughout the hotel for your mobile internet access.